Customer stories

What our customers say

The stories below are public — shared by the teams running MooseFS in production. They span nearly two decades, from Gemius running an analytics workload on MooseFS since 2005, to hosting providers, webinar platforms, internet TV operators, email services, robotics labs and a top-10 US medical university. Each section is grouped by industry and is linked directly from the industries and reference architectures pages.

Quotes are reproduced verbatim from the customers themselves. If you’d like to add your own story, get in touch.

Research & genomics

Sequencing pipelines and statistical genomics

Genomics groups absorb exponential data growth on MooseFS — petabyte-scale namespaces, atomic snapshots for reproducible analyses, erasure coding, and hot-swap hardware so the storage layer never blocks the science.

One of the Top 10 Medical Universities in the United States

  • Customer since 2019
  • Research & genomics

Given the exponential increases in human knowledge across a myriad of scientific disciplines, we found ourselves facing an unprecedented data explosion. Our lab uses a combination of recombinant DNA, DNA sequencing methods, and bioinformatics to analyze the structures and functions of genomes. As knowledge in field of genomics increases, our datasets and analysis result have increased exponentially. We found ourselves at a crossroad in terms of how to mitigate this data challenge. We sent out a request for proposals to many of the top vendors and they returned with some very interesting and cutting edge solutions that would stem the data flood, albeit with a six figures tag. However, I posed one simple question to the vendors, “How will this scale once we pass the inflexion point on our data growth?”. They returned with several upgrade paths that we could transition to over the years which would require us to migrate to newer software versions and hardware architectures. This was a bit of a sticking point for us. Software upgrades? Yes. Entirely new architectures? No.

I had looked at MooseFS several years ago and I liked the replication methods and trash retention system. However, at the time, our existing solution was tied to the hardware manufacture. When I looked at MooseFS this time, their new features such as Atomic Snapshots, Redundancy with Erasure Coding, Fast Disk Recovery, and Fault Tolerance, made me have to get them on the phone! They explained their solutions in detail and let me set up clusters in our own data center to see for ourselves just how powerful their solution could be. They had me sold and we have been using their products ever since. I can add on any hardware that I wish. Data on failed drives is automatically shuttled to other disks so I can hot swap disks from my multiple 90+ disk arrays almost at will. The Redundancy with Erasure Coding allows me to minimize space considerably. No vendor tie in. Use the disks and architectures that you want whether cutting edge and expensive or cheap and after-market.

Our research areas include Statistical Genetics, Genetic Epidemiology, Longevity Genetics, Cardiovascular Disease Genetics and we partner with numerous studies, academics institutions, and medical professionals around the world. During this period of COVID-19 pandemic, we have been tasked to double our research efforts. Our storage requirements have doubled in the span of a week. The MooseFS team reached out to us and asked if we were involved in COVID-19 research. When I confirmed this, they gave us additional tools and extended our license to enable us to face these data growth challenges, today. That is an experience that I never had with our other vendors.

I highly recommend MooseFS if you are looking for a new, dynamic, and cost-effective storage solution.

Steven Harris Director of Information Technology, High Performance Computing Division of Statistical Genomics, Department of Genetics

A top-10 US medical university runs MooseFS as the storage backbone for genomics research — statistical genetics, genetic epidemiology, longevity genetics and cardiovascular-disease genetics — absorbing exponential data growth without vendor lock-in. Atomic snapshots and erasure coding underpin the lab’s reproducibility and capacity strategy across 90+ disk arrays.

Hosting & managed services

Reliable storage for backup, archiving and file services

Hosting providers and managed-service operators run MooseFS Pro for the storage tier their own customers depend on — low-maintenance, high-availability, with the freedom to add or replace machines and disks on the fly.

virtion GmbH

  • Customer since 2014
  • Hosting & managed services

At virtion we offer hosting and managed services to our customers and providing stable services to our customers is one of the most important things for us. We started using MooseFS in 2014 because we were looking for a reliable and easy to manage storage system for certain use cases — e.g. backup, archiving, file storage and much more.

After we evaluated a few Software Defined Storage / Distributed File Systems, we found MooseFS Pro. Our intensive testing showed that it was the most reliable one, and it still is — it requires very low maintenance efforts while delivering a very good performance and — much more important to us — stability.

The ease to manage a cluster in our hyper converged infrastructure — adding or replacing machines and disks over time, on the fly — led us to use MooseFS Pro for more and more use cases and customers supporting the ever-growing storage demand.

We have upgraded to MooseFS Pro 4.x recently, therefore we can start using a new feature of Erasure Coding available now which will allow us to save space on the cluster.

Michael Kutzner CEO, virtion GmbH

virtion has been on MooseFS Pro since 2014, using it as the underlying storage for hosting and managed services. The cluster grew naturally with their hyper-converged infrastructure; the recent upgrade to 4.x brought erasure coding and the space savings that come with it.

Hyperconverged infrastructure

Compute, network and storage on the same nodes

Teams building hyper-converged stacks lean on MooseFS for the storage tier — hot-swap hardware, minimal downtime, fault tolerance that lets a node drop without taking the service with it.

Hotelston Ltd.

  • Customer since 2018
  • Hyperconverged infrastructure

Our company got familiar with MooseFS at the time when company’s infrastructure started to grow in size exponentially. As more and more virtual servers were introduced the more public cloud limitations we faced. One of the most frustrating disadvantages was SAN storage failures and worse than expected I/O performance. We made a decision that we would better off by using Infrastructure as a Service solution where we would have self-support and decision-making possibilities. Our choice was a Hyperconvergent server solution combining computation, network and storage into a defined hardware units — something like a big-scale hyper modules. This enabled infrastructure to become hot-swappable set of elements with minimal downtime and highest fault tolerance and also greatly simplified scalability of the whole system.

In order to implement such vision, we had to choose a proper storage software which played a major role in this scenario, however most of the current modern solutions have one or more critical disadvantages in elements we took into consideration — they either lack in area of performance, high-availability, scalability or the cost. As an IT engineer I was really surprised that MooseFS was the best choice in the market after trying out and comparing multiple well-known enterprise-level solutions as it was certainly the easiest to implement, most flexible (especially for having ability to have different type of drives on each hardware unit), most tolerant to faults (f.e. unexpected power-offs), and self-recovering meaning that maintenance was a trouble-free process. I am also pleased that each new hardware unit brought into infrastructure increases the overall performance this way showing a great potential in scalability. Last but not least, I really enjoyed having great support on MooseFS and having every one of my question answered in a swift and detailed manner even before buying the actual product — a thing I never expected to find after many frustrating years dealing with corporate “premium” support lines.

So far, our choice for MooseFS seems a right decision as we have achieved the goal we desired — to have an infrastructure of high performance, redundancy and easy maintenance while keeping cost-efficiency in mind. I can honestly recommend MooseFS, especially from the perspective of IT engineer as it over-delivered my expectations and is an example of software done right.

Justas Pačekajus System Engineer, Hotelston Ltd.

Hotelston built their hyper-converged infrastructure around MooseFS after running into SAN failures and unpredictable I/O on public cloud. The key wins were easy implementation, mixed-drive flexibility per node, fault tolerance through unexpected power-offs, and a support experience that didn’t look like a “premium” support line.

Webinar & streaming media

Millions of small media files, recorded and played back

Webinar platforms record and serve thousands of events per day. MooseFS spreads the load across all nodes so concurrent recording and on-demand playback stay fast.

MyOwnConference / Akovana LLC

  • Customer since 2018
  • Webinar & streaming media

We have about 1000 webinars per day and of course our clients want to see their events recorded. For us it means lots of media files should be stored for on-demand watching. We have tried many solution but got REAL stable results with MooseFS only.

We have tested MooseFS cluster two weeks. We have placed and then read almost 100 millions small media files… And MooseFS has passed all our tests well after tries to break it. We got no luck, MooseFS got respect! Thank you guys for great product!

Dmytro Pereuda MyOwnConference / Akovana LLC

MyOwnConference runs roughly 1,000 webinars per day, each producing media files that have to be played back on demand. A two-week stress test wrote and read close to 100 million small files; the cluster passed and went into production.

Internet TV & broadcast

24/7 on-demand video on commodity hardware

Internet TV operators serve on-demand video around the clock from MooseFS clusters built on commodity boxes — parallel, distributed reads so a single popular title doesn’t bottleneck on one disk.

Ipla

  • Customer since 2008
  • Internet TV & broadcast

Ipla is the Internet TV broadcaster streams on-demand content 24/7. It’s possible with the underlying MooseFS storage build with commodity hardware. We appreciated that the system is ready for unexpected peaks with its parallel, distributed design. The show must go on!

Grzegorz Janczura Director of the Internet Projects, ipla

Ipla has streamed on-demand internet TV 24/7 on MooseFS since 2008. The parallel, distributed design absorbs unexpected traffic peaks without bottlenecking on any single node.

Email services

Mailboxes without single points of failure

Hosted-email providers store mailboxes on MooseFS to eliminate single points of failure: data is redundantly placed across servers, and clusters can span sites so a data-center outage doesn’t take the inbox down.

PolarisMail Inc.

  • Customer since 2018
  • Email services

We started deploying MooseFS Pro as a Distributed File System on all our storage servers. This eliminated the Single Point of Failure we previously had, as now copies of each data block resides on multiple servers. With this new storage model we not only have redundancy within each server via mirrored disks, but we also have redundancy at the server level, meaning that an entire server can fail without loss of data access. Furthermore, in case of a power outage, the recovery time is lowered to mere minutes instead of hours or days.

Furthermore, this model allows us to add storage capacity on the fly, set higher redundancy (ability to store more than two copies of the data) and also distribute our data geographically in order to mitigate against local problems or to meet new regulations — EU data could reside in a EU server and be served locally.

We are now ready to grow on much more solid foundations and although it was a challenging past few months, it was definitely worth the effort!

George Breahna PolarisMail Inc.

PolarisMail moved their mail storage onto MooseFS Pro to eliminate their previous single point of failure. Redundancy now sits at both the disk and server level, recovery from power events dropped from hours/days to minutes, and the same cluster can keep EU data in the EU to meet regulatory requirements.

Data storage & content delivery

Bulk storage with automatic recovery

Storage and content-delivery operators run MooseFS as the bulk back-end — double-replicated data, automatic recovery from hardware failure, integrity verification across years of continuous operation.

Dedikam

  • Customer since 2008
  • Data storage

For data storage, Dedikam uses MooseFS, a robust, stable, redundant and high-performance file system. MooseFS is distributed under two types of license, open source GPL and a PRO version. Dedikam uses the Pro version, which makes it possible to have a system in high availability.

MooseFS checks the integrity of the files by a hashing algorithm and constantly checks the different nodes of the cluster to correct any type of anomalies. All Dedikam data is at least double replicated. If a hard disk or server fails, the data is automatically replicated to other servers and hard disks. Thus, user data is always available even in case of hardware failure. MooseFS makes it easy to add additional disk space (adding a server or hard drive) without any downtime.

The MooseFS team is very professional and responsive. In case of a technical problem, there is always a competent person to assist us or help us to find a solution quickly. We have been using this solution for 10 years so we can say that the system is reliable, robust and secure.

Integrity and security of data is fully assured with the MooseFS file system. We are very satisfied.

Michaël Bihary Owner, DediKam

Dedikam has been on MooseFS Pro since 2008 for high-availability data storage. Built-in hashing keeps integrity verified across years of operation; failed disks and servers are repaired automatically without downtime.

Analytics

6 PB and 300,000 events per second, 24/7

Analytics platforms ingest hundreds of thousands of events per second and need somewhere to land them durably. MooseFS has been doing exactly that at Gemius since 2005 — the longest-running deployment of all and the workload the file system was originally built for.

Gemius SA

  • Customer since 2005
  • Internet analytics

Our core business has been relying on MooseFS since 2005. We keep a long history of internet traffic and currently have more than 6 petabytes of data. Our storage increases at 300,000 events per second. With MooseFS, we are sure our customers get their reports on time.

Marek Robak, PhD Head of IT Operations, Gemius SA

Gemius is where MooseFS was born. The analytics platform has been on the file system since 2005 and currently holds more than 6 PB of historical internet-traffic data, ingested at 300,000 events per second, 24/7. The deployment is still the proving ground for every release.

Robotics & research

3D point-cloud datasets, safely

Robotics research groups store large 3D point-cloud datasets on MooseFS for algorithm verification and safety work — capacities that grow quickly, on hardware that has to keep up.

Mandala Robotics

  • Customer since 2017
  • Robotics & research

As a researcher I need to deal with large sets of 3D points clouds. Hell of data. MooseFS helps me handle them, I can verify my ideas and algorithms efficiently. Atomic snapshots rocks! In addition I’m sure my work results are safe.

Janusz Będkowski, PhD Mandala Robotics

Mandala Robotics works with large 3D point-cloud datasets — the kind of data that grows quickly and is expensive to lose. Atomic snapshots make algorithm iteration cheap and reproducible.

Your story

Running MooseFS in production?

If your team is running MooseFS and you’d like to share the story — capacity, workload pattern, what you learnt — get in touch. We’d like to add it to the list above. Looking for a deployment of your own? Request a quote and we’ll come back with a written reply.

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